We’re People Street, and we’re disrupting the civic engagement landscape with our evidence-based approach.

We unite the bottom-up, real world experiences and wisdom of communities with innovative service designers, researchers, commissioners and decision makers ambitious about impact in their patch!

People Street makes inclusive research possible.

We are campaigners of Design Justice, we have the tools, know-how and expertise to help you reach the communities least likely to take part in research conversations.

Underpinning our work is community development. To ensure we are always reaching the edges, the excluded, the racialised and under-heard, we run community projects which builds trust, resilience and agency.

This is the heartbeat of People Street.

Inclusive Recruitment

Inclusive Research

Grassroots projects

We don't reach the usual suspects, we reach the voices who experience multiple barriers to access, particularly people who have never taken part in research discussions. We recruit seldom heard and excluded communities to take part in user research and usability testing.

We have a team of experienced Community Researchers who are representative of the communities you serve. We run research challenges in mother tongue to gather insights to support you at any stage of your project. We also run face-to-face usability testing challenges in community settings, offering a wrap-around service that safeguards participants and researchers.

We design, deliver and evaluate community-led programmes aimed at building the capacity of individuals, families and communities to take more control of their health. We focus on themes and issues that perpetuate health inequalities. We work alongside the communities at risk of the poorest outcomes. We capture insights and work with the community to sense-make. The analysis feeds into community driven recommendations which we share with commissioners, policy makers and partners. In 2025 we are launching the Centre for Self-Health which will act as a springboard to share these insights strategically.

There may be no better way to communicate what we do than through images.
As you browse our site, take a few moments to let your eyes linger here, and see if you can get a feel for our signature touch.

40:02

Shabira Papain - Inclusive design: Luxury or must-have?

In this session Shabira makes the case for why inclusive design is a must-have that can be achieved even in the most fast-paced organisations, and explores what we mean by inclusive design; discussing its merits/challenges and sharing practical ways you can embed inclusion thinking into your service and product design. Slides: https://www.slideshare.net/wearesigma/shabira-papain-inclusive-design-luxury-or-musthave

Shabira Papain - Inclusive design- luxury or must have

NHS community research to understand digital access

This video reflects the work carried out by a team of outreach researchers (grassroots) to try get a picture of the digital health understanding, access, and uptake among underrepresented communities in East London and Birmingham; the findings were fed back to digital development teams in the NHS to let them know what worked really well and what might be improved and how

01:00:00

COVID-19 & the Digital Divide | Dialogue & Debate

Streamed live on 5 August 2020, this Dialogue & Debate webinar from Cumberland Lodge explores the importance of ensuring that people have access to digital technologies and the internet, as illustrated by the current pandemic. To inform our discussion, we will be drawing upon the key findings and recommendations from a new Cumberland Lodge Report on Digital Inclusion: Bridging Divides, available now at: https://cumberlandlodge.ac.uk/read-watch-listen/digital-inclusion-bridging-divides-cumberland-lodge-report This webinar was presented by our Chief Executive Canon Dr Edmund Newell. He was joined by guest panellists: - Robin Christopherson MBE - Head of Digital Inclusion, AbilityNet - Shabira Papain - Head of Diversity, Inclusion & Reach, NHSx - Lauren Razavi - Writer, Speaker and Strategist

01:00:55

What does digital health look like in a pandemic? What are digital exclusion & health inequalities?

On Thursday 11th June at 11am we discussed digital exclusion and health inequalities. What does digital health look like in a pandemic? How can we ensure people have access to health services, and the up-to-date and trustworthy information they need? We were joined by special guests Bob Gann - a Digital Inclusion specialist consultant - and Shabira Papain, Equality & Health Inequalities Advisor for NHSx. Bob Gann is a consultant in digital health, specialising in digital inclusion and digital health inequalities. In England he has worked with NHS England, NHS Digital and Public Health England. Bob was programme director for the NHS Widening Digital Participation programme and strategy director for the NHS website www.nhs.uk. He is Visiting Professor in health informatics at Plymouth University. Shabira Papain is Equality & Health Inequalities Advisor for NHSx, and a trustee of the Maternal Mental Health Alliance. Working to tackle health inequalities, Shabira has advised local authorities, health systems, government bodies, service commissioners and charities on how to build representative public engagement, with a focus on pragmatism and impact. The session will include plenty of time for our regular weekly Q&A on supporting people's digital skills during the pandemic. All content will be shared with participants after the call.

01:08:26

Trusting the Data: A People’s View of Responsible Technology

57:40

Panel: Advocating for inclusion

Hear from leaders within inclusive design. Learn about their strategies towards advocating for inclusion, followed by a Q+A. Panelists are Kate Kalcevich, Shabira Papain, and Rebecca Brooker.

We’re People Street, and we’re disrupting the civic engagement landscape with our evidence-based approach.​

​We unite the bottom-up, real world experiences and wisdom of communities with innovative service designers, researchers, commissioners and decision makers ambitious about impact in their patch!​

There may be no better way to communicate what we do than through images. As you browse our site, take a few moments to let your eyes linger here, and see if you can get a feel for our signature touch.