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Welcome. We’re People Street, and we’re disrupting the research and civic engagement landscape with our evidence-based approach.

We are a Global-majority, female led organisation united in tackling inequalities through cooperation, self determinism, community development and social justice. 

We unite the bottom-up, real world experiences and wisdom of communities with innovative service designers, researchers, commissioners and decision makers ambitious about impact in their patch!

Our approach has already been recognised by the Home Office, Oxford University, RAND Europe and the NHS. Our scalable model is setting the trend for research engagement and inclusive design.
 
Curious to find out more? Browse through our website, and get in touch if you would like to request a conversation.

There may be no better way to communicate what we do than through images. As you browse our site, take a few moments to let your eyes linger here, and see if you can get a feel for our signature touch.

OUR APPROACH

Smart solutions are at the core of all that we do at People Street. Our goal is to find smart ways of embedding inclusive research and design to create services, pathways, products and organisations that will help build a better tomorrow for everyone, everywhere.

We live by 4 core principles: Self determinism, Social Justice, Cooperation and Agility. These are the core ingredients of our Design Justice approach.

Self determinism

People Street values self-determinism, we believe in empowering individuals and communities to have control over their own lives and decision-making processes.  We believe technology can be a powerful tool in enabling self-determinism by providing access to information and resources that allow people to make informed choices.


Social Justice

People Street's commitment to social justice, involves addressing inequalities, promoting fairness, and advocating for the rights and well-being of marginalised communities. We believe technology can be leveraged to bridge gaps in access and opportunities, enabling a more equitable society.

Co-operation

People Street has partnered with various organisations and teams to achieve shared goals and foster positive change. We believe collaboration enriches the technology ecosystem. We share ideas, resources and knowledge with our partners. We believe that by working together with communities, researchers, service designers, and other stakeholders leads to more inclusive and impactful solutions.

Agility

We have developed an agile community development approach which supports fast-paced decision making whilst investing in community. We believe multiple perspectives enrich your projects and teams. 

If you are a service designer, charity leader, researcher or commissioner who wants to fulfil your business objectives whilst adhering to best practice, send us an email and we will design a bespoke plan for your local, regional or national project.​

WHAT WE DO

People Street makes inclusive research possible. As campaigners of Design Justice, we have the tools, know-how and expertise to help you reach the communities least likely to take part in research conversations. We offer a wrap-around service so you can be assured that participants are safe-guarded.

Underpinning our work is community development. To ensure we are always reaching the edges, the excluded, the racialised and under-heard, we run community projects which builds trust, resilience and agency. This is the heartbeat of People Street.

At People Street, we see inclusivity as an ongoing process. Therefore, our methodology will evolve based on feedback and changing community needs. We regularly reassess and adjust our approach to ensure that the research remains inclusive and respectful of diverse perspectives. We seek permission from participants to listen, capture and disseminate what is shared so that it may benefit them and the wider ecosystem in which they live.


We use creative tools such as participatory appraisal, story-telling and forum theatre. The research methods encourage creative participation and appreciation which is deeply rooted in many communities but is often ignored when researching solely through an Eurocentric lens.

INCLUSIVE RECRUITMENT

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Exceeding Expectations

We don't reach the usual suspects, we reach the voices who experience multiple barriers to access, particularly people who have never taken part in research discussions. 

We recruit seldom heard and excluded communities to take part in user research and usability testing.

INCLUSIVE RESEARCH

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Committed to Quality

We have a team of experienced Community Researchers who are representative of the communities you serve.


We run research challenges in mother tongue to gather insights to support you at any stage of your project. 

We also run face-to-face usability testing challenges in community settings, offering a wrap-around service that safeguards participants and researchers.

ADVISORY BOARDS & TALKS

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Sharing Best Practice

We want your projects to be a success, now and into the future. On this basis, we openly share our practice and run workshops to support practice development.

We sit on and help to create boards and people panels to ensure you're building the foundations of sustainable inclusive design.

OUR STORY

We’re a multidisciplinary team with ground-breaking ideas designed to contribute towards a better tomorrow.


We’ve been collaborating for more than 20 years iterating and finessing our approach. At the height of the pandemic we stood up an inclusive design research pilot within NHSX, incubating and testing our approach under fierce pressure.


During the pilot we collaborated with teams across GDS, NHS Digital, NHSE/I and Tower Hamlets CCG colleagues to bring underrepresented voices into user-led design research as a direct response to perpetuating inequalities and digital exclusion. 

We have continued to grow and in the past year, we have shared our practice with a range of organisations including the Home Office, Oxford University, EELGS, NHS England, DWP, London Borough Newham, Nexer Digital, Snook and Foolproof. 

We are passionate, collaborative and creative. We seek partners who are equally excited about what they do, are thoughtful about what they are putting into the world and are ambitious about impact.

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GET IN TOUCH

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CEO Shabira discussing community research and service design.
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