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Highlights

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May 2023

Since January 2023 we have been recruiting participants to take part in research conversations with the Asylum team within the Home Office. To date we have delivered 5 research challenges including usability testing of a prototype with asylum applicants from across England.

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August 2023

We collaborated with Foolproof to support them to deliver inclusive research for an NHS Project. The aim is to recruit participants to participate in usability testing of GP consultation platforms.

June 2023

Since February 2022, we have been collaborating with The Red Earth Collective on their Artist Mental Health Development training. In spring 2023, we ran a consultation to get insights on the training programme which will be launched this autumn.

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August 2023

We are collaborating with the Digital Inclusion team at the Home Office to develop a framework which will support inclusion thinking across government. In early August, we completed the discovery phase which surfaced insights across a range of barriers. Keep a look out for more updates!

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What we are up to right now!

More Inclusive Usability Testing Anyone?


At the beginning of November, we ran two face-to-face research challenges for the Home Office Digital Inclusion team. These Usability Testing days were delivered in community settings with 9 asylum applicants from a range of communities including Somalia, Syria, Columbia, Honduras, Namibia and Nigeria. The sessions were translated and included a wrap-around service for participants ensuring they were supported and referred to relevant services when needed. 


Meanwhile, we shared insights from this summers Discovery at a cross-government meeting on 19th October.

20th November 2023

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Testimonials

What They’re Saying

"The design team and I found it incredibly helpful to get Shabira's advice on how we make sure we are designing the Connected Care product to be equitable, person-centred and focused on the needs of the individual, particularly as this is a multi-sided proposition for older adults as well as both professional and informal carers."

“This vibrant and informative EDI session has encouraged our students to become critical thinkers and equipped them with a strategic tool to look from different lens. Hopefully giving students the confidence to commit to engage in accessible and inclusive practices, now and within their future roles, giving those with lived experience an authentic voices to shift the balance of power.”

"Our discussion highlighted the need to continue to try and involve harder to reach groups and those with protected characteristics in the design process to make sure the product is both suitable and accepted. I would be keen to keep in touch over the coming weeks and months to support us in accessing these harder to reach communities to make sure our product, product roadmap and general messaging are inclusive."

"Shabira trained the LEAP Core Team on Appreciating Bias followed by a session on Inclusive Design. Her enthusiasm and practical examples brought to life what can be sensitive but essential subject areas for a community based programme. She also met us where we were at, ensuring that the training was both relevant and engaging, providing personal challenges from which we can learn as both individuals and as part of a team. The training has definitely enhanced our understanding of inclusive practices and how we administer them across our programme."

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