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We support teams as well as organisations. Our agile community development approach turns your aspirations into real world outputs.

We see the potential of digital to democratise access to information and services. However, we know that many digital services are built in silos, failing to take account of barriers to access. Instead of reducing inequity, we are in danger to perpetuating and creating new inequalities.

There is no longer the excuse of not being able to reach diverse communities. The People Street is here. 

We will continue to work relentlessly to become the inclusion standard, providing living experience, big picture insights and solutions for companies of all sizes who strive to create great products for all.

Get in touch to learn more



18th June 2024

We've had a really busy quarter running monthly in-person research challenges with the good people at the HO. These sessions were delivered in community settings, often translated and always with participants with living experience. 

The sessions have been well received by the participants and we are pulling together a snapshot in an effort to share our practice. 


The sessions included a wrap-around service for participants ensuring they were supported and referred to relevant services when needed. 

We will share the snapshot in the Spring!



May 2024

We are in our 2nd year of recruiting participants to take part in research conversations with the Asylum team within the Home Office. Last year we delivered 8 research challenges including usability testing of a prototype with asylum applicants from across England.

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What They’re Saying

"The design team and I found it incredibly helpful to get Shabira's advice on how we make sure we are designing the Connected Care product to be equitable, person-centred and focused on the needs of the individual, particularly as this is a multi-sided proposition for older adults as well as both professional and informal carers."

BT- Senior Product Strategy Manager

“This vibrant and informative EDI session has encouraged our students to become critical thinkers and equipped them with a strategic tool to look from different lens. Hopefully giving students the confidence to commit to engage in accessible and inclusive practices, now and within their future roles, giving those with lived experience an authentic voices to shift the balance of power.”

Coventry University

"Our discussion highlighted the need to continue to try and involve harder to reach groups and those with protected characteristics in the design process to make sure the product is both suitable and accepted. I would be keen to keep in touch over the coming weeks and months to support us in accessing these harder to reach communities to make sure our product, product roadmap and general messaging are inclusive."

Futures Products_ BT

"Shabira trained the LEAP Core Team on Appreciating Bias followed by a session on Inclusive Design. Her enthusiasm and practical examples brought to life what can be sensitive but essential subject areas for a community based programme. She also met us where we were at, ensuring that the training was both relevant and engaging, providing personal challenges from which we can learn as both individuals and as part of a team. The training has definitely enhanced our understanding of inclusive practices and how we administer them across our programme."

David Wood- LEAP Programme Manager



Working Together

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